Tag Archives: Customer Service

Dear Blog Reader, Welcome to 2009! A new year brings with it a great holiday season, family, friends, treats, turkey and a new year’s resolution. Keeping resolutions is something that the best of us struggle with so we’ve dedicated our Monthly Item of Value (IOV) for January to keeping on track with your resolution. We’ve also included a worksheet for …

I’m in a business where service matters and I strive to provide the best to my clients but even then there’s always room for improvement and we try to implement a 360 degree feedback from our clients on how we can make things better. I was out showing properties on Tuesday in Newmarket and once all the properties were viewed …